About
Omnichannel Inbox
Centralize omnichannel message for the efficient and interactive experiences
One platform for managing messages across different social platforms with business account support, smooth customers handoffs, and one-click data sync to strengthen customer relationships.
Centralize omnichannel message for the efficient and interactive experiences
EC CRM Omnichannel Messaging Platform
Trusted by Customers Worldwide
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Omnichannel Inbox
Centralize omnichannel message for the efficient and interactive experiences
One platform for managing messages across different social platforms with business account support, smooth customers handoffs, and one-click data sync to strengthen customer relationships.
Centralize omnichannel message for the efficient and interactive experiences
Omnichannel message integration, no need to switch between windows
Omnichannel message integration, no need to switch between windows
Manage all messaging channels in one place for quick responses, smooth and timely customer engagement.
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Omnichannel message integration, no need to switch between windows
Optimize collaboration and communication
Optimize collaboration and communication
Optimize collaboration and communication
Bring together sales, marketing, and support teams on a single platform to engage with customers. Enable smooth handoffs, and foster collaboration for greater efficiency.
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Edit customer information and share notes in chats
Edit customer information and share notes in chats
You can edit customer profiles directly in the conversation view, including contact details, interaction history, and other key information. All changes are synchronized across the team, keeping everyone aligned without disrupting the ongoing chat.
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Edit customer information and share notes in chats
Custom tags for accurate customer segmentation
Custom tags for accurate customer segmentation
Custom tags for accurate customer segmentation
Tag customers based on traits and behaviors to build profiles over time. With a complete view of each customer, the team can confidently and efficiently deliver more personalized support.
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Streamline CRM management with one-click customer imports
Streamline CRM management with one-click customer imports
Sync profiles and communication history effortlessly to prevent errors and ensure smooth follow-ups.
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Streamline CRM management with one-click customer imports
Other Features
Analytics

Analytics

Multi-dimensional data insights to stay on top of what matters

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Trade Data

Trade Data

Unlock global customs data to identify leads and accelerate customer acquisition

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Customer Management

Customer Management

Build comprehensive customer profiles for better management

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Broadcast Marketing

Broadcast Marketing

Reach the target audience instantly with broadcast messages

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