Advanced Analytics

Analytics

Unlock business insights with multi-dimensional data analytics

Gain clear, actionable insights through intuitive dashboards that cover customer trends, support performance, and marketing impact, helping businesses identify challenges and fuel team growth.

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Unlock business insights with multi-dimensional data analytics

EC CRM Omnichannel Messaging Platform

Trusted by Customers Worldwide

Data analytics dashboards

Multi-dimensional data insights to stay on top of what matters

Track every customer response and turn every interaction into a growth opportunity

Track customer trends and team performance with visual data reports

Gain a clear view of customer acquisition and churn trends using flexible time filters. Leverage ranking insights into individual or team performance to help making smarter, data-driven decisions.

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End-to-end service insights to optimize team performance

Track every step from inquiry to customer onboarding with key metircs like consultation volume, receptions, and new visitor count. Leverage inbox analytics to identify top performers enhance team efficiency and refine team’s handover strategy.

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Know what clicks, learn what matters, and turn bulk messages into real conversations

Stay on top of your WhatsApp and email campaigns with real-time updates on delivery, open, view, and reply rates, so you can tweak your message on the go and turn every outreach into a real conversation.

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Other Features

Trade Data

Unlock global customs data to identify leads and accelerate customer acquisition

Customer Management

Build comprehensive customer profiles for better management

Broadcast Marketing

Reach the target audience instantly with broadcast messages

Omnichannel Inbox

Centralize omnichannel message for the efficient and interactive experiences