About
Customer Management
Build comprehensive customer profiles for better management
Create a customer database to manage information from various angles, segment customers for better targeting, and personalize service plans to boost satisfaction.
Build comprehensive customer profiles for better management
EC CRM Omnichannel Messaging Platform
Trusted by Customers Worldwide
picpicpicpicpicpicpicpicpicpicpicpicpicpicpicpicpicpicpicpic
View more
Customer Management
Build comprehensive customer profiles for better management
Create a customer database to manage information from various angles, segment customers for better targeting, and personalize service plans to boost satisfaction.
Build comprehensive customer profiles for better management
Keep all chats organized, build customer profiles, and update records instantly
Keep all chats organized, build customer profiles, and update records instantly
Sync customer data, tag sources, and create personalized customer profiles. All communication are recorded in real-time to the profile, so you can easily track client progress at a glance.
Book a demo
Keep all chats organized, build customer profiles, and update records instantly
Gather insights from multiple touchpoints to get a complete view of your customer profile
Gather insights from multiple touchpoints to get a complete view of your customer profile
Gather insights from multiple touchpoints to get a complete view of your customer profile
Apply unique labels to customers based on their traits, buying behaviors and habits. Keep their profiles up-to-date so that you can tailor your strategies to meet their specific needs.
Book a demo
Customize customer views based on your need and preferences
Customize customer views based on your need and preferences
Configure personalized customer views, quickly filter the customer list from a large pool, and manage and follow-up easily.
Book a demo
Customize customer views based on your need and preferences
Customize customer rules to maximize value output
Customize customer rules to maximize value output
Customize customer rules to maximize value output
Set rules for customers limit, transfer and recovery, and align with sales abilities to allocate resources effectively.
Book a demo
Bulk import customer data for easier management
Bulk import customer data for easier management
Add customer data to your CRM by filling out the provided Excel template or entering details manually. Upload the file to import all records at once and keep your database organized and up to date.
Book a demo
Bulk import customer data for easier management
Other Features
Analytics

Analytics

Multi-dimensional data insights to stay on top of what matters

View More
Trade Data

Trade Data

Unlock global customs data to identify leads and accelerate customer acquisition

View More
Broadcast Marketing

Broadcast Marketing

Reach the target audience instantly with broadcast messages

View More
Omnichannel Inbox

Omnichannel Inbox

Centralize omnichannel message for the efficient and interactive experiences

View More
Grow with EC today
Start a free trial to elevate your customer experience
Book a demoStart for free